April 28, 2006
links for 2006-04-29
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"If a customer tells you about a problem, don't solve it and leave them waiting. They'll wait and wait and wonder what the hell you're doing for them!...Pick up the phone and tell them that you don't yet have it solved...but you're working on it."
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Hmm, I'm sure Budweiser has nothing to do with this--Darrell Porter memories here
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I like the layout, but I find the news choices somewhat bland. Human editors do ultimately matter, I think.
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Couldn't help being meta
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Samuel Beckett lives
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something patronizing about NextGen--agree
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